SaaS Based IT Services Help Desk
How We Helped
A cloud-based service support desk where customers and help desk
agents create and work on tickets in real-time.
While scaling the IT department, small & medium business enterprises
can either hire full-time IT professionals, which is too expensive or work
themselves while investing time and resources.
Looking into this challenge we formulated a subscription-based SaaS IT
model that allows such SMEs and start-ups to have secure, flexible and
cost-effective IT services.
The major benefits of this model are
- Avail IT services at a fraction of the cost of hiring a consultant.
- Fast and accurate services with ML intelligence to decide the lowest
- An improvement in security after switching to the cloud.